Help When You Need It Most.

TrueNorth Community Services' emPower heat and energy program assists people struggling to afford their utility and deliverable fuels bills in Michigan, helping them strive to become self-sufficient.

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“Thanks … for helping me with my electric bill. I am a single mother of four and am struggling right now and you have no idea how much what you did means to me.”

Alger, Michigan

“We would like to thank you for the assistance you have given us during our time of need. You were quick to respond, and very helpful.”

Battle Creek, Michigan

“You helped us more than you’ll ever know.”

Ishpeming, Michigan

“I just wanted to thank you for all your hard work. And thank you for the propane help.”

Manistee, Michigan

“There are no words to express how wonderful you all are. ... I was worried every day for months, woke up wondering what I was going to do and with one phone call it was all gone. I honestly cried with relief.”

Hart, Michigan

“I really cannot thank you enough. I am so pleased that you were able to do so. It means a lot to me as I have no one else to turn to.”

Farwell, Michigan

“This organization was there during my time of need.”

Lansing, Michigan

“Thank you … sooo much!! You paid off an outstanding bill, and we couldn’t thank you enough.”

Muskegon, Michigan

“Thank you for your help with my recent power shut off. This organization truly made a difference in my and my family lives. You have greatly impacted this community.”

Detroit, Michigan

emPower works with people in all 83 Michigan counties. For 2016-2017, 10,313 households got help on 24,903 instances.

More than $11.5 million in payments were made through emPower to 356 utility and energy providers for 2016-2017.

emPower is hosting a Customer Assistance Day on Friday, November 16, in Muskegon Heights. The event is from 10 a.m. to 3 p.m. at the Bishop William L. Burrell Multiplex Center, 412 East Sherman Boulevard. Appointments are available from 10 a.m. to 2:30 p.m., and must be reserved by calling emPower at 231.355.5880.

emPower is working with Michigan Department of Health and Human Services to assist with past-due heat and energy bills for the 2018-2019 grant year. Please note that because of high call volume, you might find it difficult to get through to us by telephone.

The Michigan Department of Health and Human Services reminds residents they can apply for emergency energy assistance online at www.michigan.gov/mibridges or with paper applications available at MDHHS offices. Online help is available from navigators at MDHHS offices and some private agencies like emPower that assist with energy aid. Assistance is available through State Emergency Relief (SER) and the Michigan Energy Assistance Program (MEAP). See the news release: http://bit.ly/2OYlsng