Help When You Need It Most.

TrueNorth Community Services' emPower™ heat and energy program assists people struggling to afford their utility and deliverable fuels bills in Michigan, helping them strive to become self-sufficient.

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“Without you, I would have lost my lights completely. God bless you.”

Cadillac, Michigan

“I just wanted to give you guys a sincere thank you from the bottom of my heart for helping me get caught up on my electric bill. With my health condition and my fixed income, there was no way I could do it.”

Whittemore, Michigan

“Your agency is such a blessing!
Thank you for helping me.”

Flint, Michigan

“Thank you so much. My house is falling apart, and the landlord won't help. You don't know what this means to me.”

Detroit, Michigan

“You made my day. I've been so stressed about this!”

Grand Rapids, Michigan

“I'm going to cry. You did a miracle! Thank you.”

Hillsdale, Michigan

“There are no words to express how wonderful you all are. ... I was worried every day for months, woke up wondering what I was going to do and with one phone call it was all gone. I honestly cried with relief.”

Hart, Michigan

“The lady that helped me was so nice. She changed my life.”

Hillman, Michigan

“This has been a blessing for me and my family.
You guys are amazing. Thank you for all that you do!”

Newaygo Michigan

“You guys are AWESOME man!!!
Thank you so much!!!”

Pickford, Michigan

“I so appreciate what you have done. Your assistance has allowed me to move into my new residence and is a great Mother's Day gift.”

Fremont, Michigan

For 2017-2018, emPower™ provided 12,968 households with direct assistance payments. We also enrolled 8,534 households into Consumers Energy’s CARE Program and 1,545 into DTE Energy’s LSP Program.

emPower™ served households in all 83 Michigan counties in 2017-2018. More than $18 million in direct-assistance payments were made through emPower to 274 utility and energy providers.

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Do you need utility assistance? emPower and DTE Energy can provide help at Customer Assistance Days. Get assistance enrolling in DTE Energy’s Low Income Self-Sufficiency Plan (LSP) program; completing State Emergency Relief (SER) program applications for the Michigan Department of Health and Human Services (MDHHS); and/or applying for self-sufficiency services with emPower. The Customer Assistance Days are Thursday, February 21, at Bishop William L. Burrel Multiplex Center, 412 East Sherman Boulevard in Muskegon Heights; and Friday, February 22, at LINC Up, 1167 Madison Avenue SE in Grand Rapids. The hours both days are 10 a.m. to 3 p.m., with appointments available from 10 a.m. to 2:30 p.m.; reserve your spot by calling emPower at 231.355.5880.

emPower is working with Michigan Department of Health and Human Services to assist with past-due heat and energy bills for the 2018-2019 grant year. Please note that because of high call volume, you might find it difficult to get through to us by telephone.

The Michigan Department of Health and Human Services reminds residents they can apply for emergency energy assistance online at www.michigan.gov/mibridges or with paper applications available at MDHHS offices. Online help is available from navigators at MDHHS offices and some private agencies like emPower that assist with energy aid. Assistance is available through State Emergency Relief (SER) and the Michigan Energy Assistance Program (MEAP). See the news release: http://bit.ly/2OYlsng